1. Introduction
PurdueGuard, Inc. ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring you have a positive experience on our website and when using our services. This Privacy Policy explains how we collect, use, disclose, and process your personal information in accordance with applicable data protection laws, including the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other jurisdictions' privacy frameworks.
2. Information We Collect
We collect personal information in various ways, including directly from you when you voluntarily provide it, automatically through your use of our services, and from third parties. This includes:
Direct Collection: Contact information (name, email, phone, company), account credentials, communication preferences, and content you submit through forms, demos, or support channels. Automatic Collection: Device identifiers, browser type, IP address, referring URL, pages visited, time spent on pages, and interaction patterns through cookies and similar technologies. Third-Party Data: Information from business partners, cloud service providers, and analytics platforms that help us understand our audience and deliver targeted communications.
3. How We Use Your Information
We process your personal information for legitimate business purposes, including: delivering, improving, and personalizing our services; responding to your inquiries and support requests; sending marketing communications, webinars, and educational content; conducting research and analytics to understand usage patterns and improve user experience; managing contractual obligations and billing; complying with legal and regulatory requirements; preventing fraud and protecting our systems; and aggregating data for benchmarking and industry insights where personally identifiable information is removed.
4. Information Sharing and Disclosure
We do not sell your personal information. We share information only when necessary to provide services or comply with legal obligations. This includes: service providers (cloud hosting, email delivery, analytics platforms) who process data on our behalf under strict confidentiality agreements; business partners and integrators who help deliver platform features; legal authorities when required by law or to protect our rights; and with your explicit consent for specific purposes you authorize.
5. Data Retention
We retain personal information for as long as necessary to provide our services, fulfill your requests, and comply with legal obligations. Typically, we retain contact and account information for the duration of your engagement with us plus two years for compliance and dispute resolution. Usage data and analytics are aggregated and anonymized after 24 months. You may request deletion of your personal information at any time, subject to legal retention requirements and contractual obligations.
6. Your Privacy Rights
Depending on your location, you may have rights including: access to your personal information; the right to correct or update inaccurate data; the right to request deletion of your information (subject to legal holds); the right to opt-out of marketing communications; the right to data portability in machine-readable format; and the right to withdraw consent for data processing. To exercise these rights, contact us at [email protected] with a clear description of your request.
7. Data Security
We implement industry-standard technical and organizational safeguards to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption in transit and at rest (AES-256), role-based access controls, regular security audits and penetration testing, incident response protocols, and multi-factor authentication for administrative access. We hold SOC 2 Type II certification and comply with NIST Cybersecurity Framework guidelines. However, no security measure is 100% effective; we encourage you to use strong passwords and notify us immediately of any unauthorized access.
8. Cookies and Tracking Technologies
Our website uses cookies, pixels, and similar tracking technologies to enhance your experience, remember your preferences, and measure site performance. We use essential cookies (required for functionality), analytical cookies (to understand usage), marketing cookies (to deliver relevant content), and personalization cookies (to remember your settings). You can manage cookie preferences through our Cookie Policy or your browser settings. Blocking essential cookies may impact site functionality.
9. Children's Privacy
Our services are not directed to individuals under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly and terminate the child's account. For users between 13 and 18, we provide additional protections and encourage parental involvement in their online activities.
10. International Data Transfers
PurdueGuard operates globally. Your information may be transferred to, stored in, and processed in countries other than your country of residence. We ensure adequate safeguards for international transfers, including Standard Contractual Clauses (SCCs), Binding Corporate Rules, or adequacy decisions recognized by data protection authorities. By using our services, you consent to the transfer of your information as described in this policy.
11. Third-Party Links and Services
Our website and services may contain links to third-party websites, applications, and services. We are not responsible for the privacy practices of third parties. We encourage you to review the privacy policies of any third-party services before providing your personal information. Our policy does not apply to third-party services, and any information you provide to them is governed by their respective privacy policies.
12. Contact and Policy Updates
This Privacy Policy was last updated on January 1, 2026. We may update this policy periodically to reflect changes in our practices, technology, or legal requirements. We will notify you of material changes by posting the updated policy on our website and updating the "Last Updated" date. For questions, concerns, or to exercise your privacy rights, contact us at [email protected] or PurdueGuard, Inc., California, USA.